Choosing the right trailer starts with your vehicle’s height, weight, and dimensions. Vehicles taller than standard flatbed limits, such as buses or service trucks, ship on stepdeck trailers because the lowered front deck provides up to twelve inches of extra clearance. Heavy equipment and oversized rigs, like firetrucks or large construction vehicles, require lowboy trailers. These sit about twenty-two to twenty-four inches off the ground and distribute heavy loads across multiple axles. If you need full weather protection for a prototype van or luxury RV, Conestoga trailers offer hard roof panels and sliding tarp walls to fully enclose your vehicle. For smaller, time-sensitive shipments of service vans or light buses, hotshot trailers provide direct point-to-point delivery without extra handling.

To receive an accurate quote, share your pickup and delivery ZIP codes, exact dimensions (length, width, height), and total weight. Also let us know about any special handling requirements, such as liftgate service or enclosed transport. Our team matches your shipment with a carrier that has the necessary equipment, calculates any required permit fees, and factors in distance, mileage rates, and trailer type. You’ll receive a transparent rate sheet that outlines all costs up front, with no hidden fees.

Yes. Every carrier in our network carries at least one hundred thousand dollars of cargo insurance. For luxury or prototype vehicles, we offer all-risk coverage. Before pickup, we confirm the appropriate coverage limits so you know your vehicle is protected against damage, theft, or loss from the moment it leaves your location until delivery.

Transit time depends on distance, permit processing, and trailer availability. Most cross-country moves take five to seven business days. You can figure a truck can travel Regional shipments often arrive in two to three days. If your vehicle exceeds legal height, width, or weight limits, we begin permit acquisition immediately after booking to prevent delays. Our coordination team provides regular status updates so you always know the estimated arrival date.

Whenever a vehicle exceeds height, width, or weight thresholds, state and local permits are required. Our logistics team determines the over-dimensional measurements, secures all necessary permits on your behalf, and includes permit fees in your initial quote. This approach avoids last-minute fines, detentions, or forced offloading during transit.

Proper preparation helps ensure a smooth loading process and reduces the risk of damage. Remove or secure antennas, mirrors, and other accessories that protrude. Keep fuel levels at or below one-quarter tank to comply with safety regulations. Disable alarm systems and lock storage compartments. If your vehicle carries loose items: tools, equipment, or spare parts, either remove them or secure them inside. A clean, prepared vehicle loads faster and minimizes the chance of scratches, dents, or shifting in transit.

Absolutely. Conestoga trailers fully enclose vehicles, protecting sensitive electronics, custom paint, or interior finishes from road debris and weather. Forklift-accessible side openings allow safe loading without manual jacks, so technicians can maneuver delicate vehicles without risk. We also offer liftgate service if your vehicle cannot drive onto the trailer under its own power.

Yes. Our national carrier network covers all fifty states, as well as key routes into Canada and Mexico. Whether you’re shipping from an urban dealership or a remote job site, we select carriers equipped for challenging terrain, narrow driveways, or unpaved access roads. If specialized equipment is needed, such as air-ride suspension for fragile cargo, we include that in your rate quote. If a location is accessible by road, we can serve it.

After booking, you receive login credentials for our customer portal. There, you can view real-time GPS updates, receive automated status alerts at pickup, in transit, and upon delivery, and download proof-of-delivery documents. You also see carrier contact information if you need to coordinate directly. This transparency helps you plan for unloading or final-mile services.

We accept all major credit cards, ACH transfers, and wire transfers. For frequent shippers or corporate accounts, we offer net-30 payment terms after credit approval. Our billing team is available to discuss invoice details or answer questions about payment status.

Delays can occur due to weather, road closures, or permit issues. Our coordination team monitors all shipments and notifies you immediately if a delay arises. If damage occurs, document any visible issues with photos upon delivery and report them to our claims department within twenty-four hours. We assist with filing the claim and work with the carrier’s insurance provider to resolve it quickly and fairly.

Yes. Our hotshot trailer service specializes in expedited, point-to-point delivery of urgent loads. Hotshot carriers can often access locations that traditional flatbeds cannot and are licensed to travel at higher speeds. For same-day or next-day pickup, contact us before noon Pacific Time. We’ll confirm equipment availability, handle any immediate permit requirements, and secure a guaranteed pickup window so your vehicle can be on the road quickly.