Effective Date: 7/7/2026

1. Information We Collect

We collect information that you provide directly to us, such as when you request a quote, contact us, submit shipment details, or use our freight brokerage services. This may include:

• Personal Identifiers: Name, email address, phone number, mailing address, and other contact information.
• Business Information: Company name, job title, billing information, customer account information, and shipping preferences.
• Logistics Data: Origin and destination addresses, freight details, shipment documents, consignee information, pickup and delivery contacts, commodity information, dimensions, weight, declared value, special handling needs, and related shipment information.
• Website and Usage Data: IP address, browser type, device information, pages visited, referring website, date and time of visit, and other website analytics information.
• Communications: Information you provide when you call, email, submit a form, request support, or otherwise communicate with us.

We may also receive information from customers, carriers, vendors, public databases, Armstrong Transport Group systems, or other business partners when needed to provide freight brokerage services.

2. How We Use Information

We use the information we collect for business purposes, including to:

• Provide, maintain, and improve our freight brokerage services.
• Process quote requests and help arrange shipments with motor carriers and logistics partners.
• Communicate with you about quotes, shipments, pickup and delivery updates, invoices, claims, service issues, and customer service requests.
• Send service related messages and, where permitted, marketing communications. You may opt out of marketing communications at any time.
• Respond to comments, questions, quote requests, and support requests.
• Monitor and analyze website usage, traffic, performance, and activity related to our services.
• Detect, investigate, and help prevent fraudulent transactions, unauthorized activity, claims issues, security incidents, and other illegal activity.
• Comply with legal, regulatory, insurance, accounting, tax, safety, and recordkeeping obligations.
• Enforce our agreements, terms, policies, and legal rights.

3. How We Share Information

We do not sell personal information for money. We may disclose personal information as needed to operate our website, provide freight brokerage services, arrange transportation, process quotes, support shipments, comply with legal obligations, or protect our business.

We may share information in the following circumstances:

• With Motor Carriers and Logistics Partners: We may share shipment related information with motor carriers, drivers, dispatchers, shippers, receivers, warehouses, riggers, customs brokers, insurers, claims handlers, and other logistics partners as needed to quote, arrange, coordinate, track, deliver, or support shipments.
• With Armstrong Transport Group: As an authorized agency of Armstrong Transport Group, LLC, we may share information through Armstrong Transport Group systems and operations, including brokerage support, carrier vetting, billing, reporting, claims, compliance, and shipment coordination.
• With Service Providers: We may share necessary information with vendors who help us operate our business, including website hosting providers, technology providers, email providers, analytics providers, payment or accounting providers, claims support providers, and other business vendors.
• For Legal Reasons: We may disclose information if required by law, subpoena, court order, government request, regulatory requirement, or when we believe disclosure is necessary to comply with legal obligations, protect our rights, protect customers or carriers, or support business operations.
• For Business Transfers: If there is a merger, sale, financing, restructuring, transfer of assets, agency transition, or similar business transaction, information may be transferred as part of that transaction.
• With Your Consent: We may share information with your specific consent or at your direction.

4. Data Security

We take reasonable measures to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no website, internet transmission, email system, or electronic storage system is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

You should avoid sending sensitive personal information through unsecured email or website forms unless necessary for the requested service.

5. Cookies and Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand traffic, improve performance, measure marketing, and analyze visitor activity.

You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do not accept cookies, some portions of our website may not function properly.

If we use advertising, remarketing, or similar tracking tools, we will use them in accordance with applicable law and provide opt out options where required.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, comply with legal, tax, accounting, insurance, and regulatory obligations, resolve disputes, prevent fraud, and enforce agreements.

When information is no longer needed, we will delete, deidentify, or securely retain it in accordance with our recordkeeping practices and applicable law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to request access to personal information, request correction, request deletion, request a copy of your information, or opt out of certain uses of personal information.

To exercise a privacy right, please contact us using the information below. We may need to verify your identity before processing certain requests. Some requests may be limited or denied where permitted by law, including where information is needed to complete a shipment, comply with legal obligations, maintain business records, resolve disputes, prevent fraud, or protect legal rights.

We do not discriminate against you for exercising privacy rights available under applicable law.

8. Marketing Communications

If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us directly. Even if you opt out of marketing communications, we may still send non marketing communications related to active quotes, shipments, billing, claims, customer service, or other business matters.

9. Children’s Privacy

Our website and freight brokerage services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

10. Third Party Links

Our website may contain links to third party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third party websites or services. You should review the privacy policies of those third parties before providing information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our website or services after an update means the revised Privacy Policy applies going forward.

12. Contact Information

If you have any questions about this Privacy Policy or want to exercise a privacy right, please contact us:

Abound Transport Group is an authorized agency of Armstrong Transport Group, LLC.